Shipping & Returns

Shipping Policy

 

 

Due to the impact of COVID-19, we are experiencing delays in shipping, and your order may take longer than usual to ship.

Please expect shipping delays during the Holiday season.

 

Go to our FAQs for additional information.

 

Please note: Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.

 

Standard shipping is the normal charge for Noesis Boutique internet order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may accrue additional charges. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation and vary with specific requests, such as customizing or personalizing items. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at the time of order. Second-day and Next-day Shipping are NOT available to post office boxes—all standard deliveries to P.O. Boxes will be shipped via parcel post. Please feel free to contact us if you have any questions regarding when you will receive your order.

We do offer Free Shipping on orders that are over $75 within the continental United States (excluding APO address, shoes, and mystery bags).

*Shipping charges and times may vary by-merchandise. Standard Shipping within the continental United States,  Hawaii, Alaska, and Canada are based on the total weight of the order. All other countries will ship via UPS and will vary in rates. Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.  

** Orders placed after noon (C.T.) Friday will be processed Monday. Shipping charges and times may vary by-merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes.

*** Available Monday through Friday only for select zip codes and eligible in-stock merchandise. If there is an unexpected delay, we will make every effort to deliver the order the next business day. A signature and phone number are required. Not available for P.O. boxes or APO addresses.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777

  • International USPS: 1-800-222-1811

  • UPS: 1-800-742-5877

Noesis Boutique is NOT responsible for:

  • Delays with US Postal Service or UPS shipping

  • International Duties or Customs Charges

  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: 

Return & Exchange Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or store credit only. Please see below for more information on our return and exchange policy. 

 

All returns or exchanges must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN FOR STORE CREDIT

To return an item for store credit, please contact us at: noesisboutiquellc@gmail.com with "RETURN FOR STORE CREDIT" in the Subject Line. Include proof of purchase and reason for the return. Place the item securely in its original packaging and mail your return item to the following address:​​

Noesis Boutique 

ATTN: Return

2809 W. Stan Schlueter Loop, Suite 101 #410

Killeen, TX 76549

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

NOTE: You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

 

RETURN FOR EXCHANGE

To return an item for an exchange, please contact us at: noesisboutiquellc@gmail.com with "RETURN FOR EXCHANGE" in the Subject Line. Include proof of damaged or defective item, proof of purchase, and reason for the return. Allow 2 business days to process your request, and we will email you a return shipping label. Once you receive the shipping label, place the item securely in its original packaging and mail your return using the return label to the following address:

Noesis Boutique 

ATTN: Exchange

2809 W. Stan Schlueter Loop, Suite 101 #410

Killeen, TX 76549

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. We will notify you by email when your exchange item has shipped.

  

NOTE: All sales are FINAL and cannot be returned. The only EXCEPTIONS are for defective or damaged products.
 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

noesisboutiquellc@gmail.com